Back to site

INFO + POLICIES



INFO
Thank you for shopping at REDSTAR ink. All of our paper goods are handmade. Each item is designed and assembled in the REDSTAR ink studio in San Diego, California.

Using carefully selected materials, REDSTAR ink is committed to creating eco-friendly paper goods. Recycled materials are used whenever possible.

PAYMENT
Transactions are processed through PayPal. All major credit cards (Visa, MasterCard, American Express, Discover) are accepted.

All orders shipping to a California address will be charged 8.75% sales tax.

SHIPPING
Standard shipping rates are based on weight as well as expenses we incur in processing your order. Orders are shipped via USPS First Class and Priority Mail. In most cases, orders ship within 3 business days of receiving payment, with the exception of custom orders. When applicable, overpayment of shipping costs are refunded.

Insurance on packages is not included but is available for an additional charge. Expedited shipping is also available upon request at an additional charge.

INTERNATIONAL ORDERS
REDSTAR ink ships outside of the United States. International orders are shipped via USPS international first-class mail. This is the most economical method, however tracking is unavailable. Therefore, it is crucial that the proper mailing address is used.

Packages may be subject to customs duties. REDSTAR ink is not responsible for additional taxes or duties.

RETURN POLICY
If you are not satisfied with your purchase, please contact REDSTAR ink. We offer a refund for the full price of an item if it unused and in salable condition within 14 days of receipt. We do not refund shipping.